Privacy Policy

 
 

1. Introduction

At WGIC LIMITED, safeguarding the privacy and security of your personal information is of utmost importance. This Privacy Policy details our practices regarding the collection, use, storage, disclosure, and protection of the information you provide when accessing our website, inquiring about our event catering services, placing an order, or engaging with us in any other capacity. By using our services or website, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Information:
    • Contact Information: We collect your name, email address, phone number, and physical address when you contact us for service inquiries, place an order, or subscribe to our newsletter.
    • Event – Related Information: When you book our event catering services, we gather details such as the event type (wedding, corporate conference, etc.), event date, location, expected number of guests, and any special requirements or preferences you may have.
    • Payment Information: For transactions, we collect payment details including credit/debit card numbers, expiration dates, and security codes, which are processed through secure payment gateways. We do not store full payment card information on our servers.
    • Dietary and Special Needs: To ensure we meet your culinary requirements, we record any dietary restrictions, allergies, or special meal preferences you communicate to us.
  • Non – Personal Information:
    • Automatically Collected Information: When you visit our website, we automatically collect data such as your IP address, browser type, operating system, the pages you visit, the time spent on each page, and the links you click. This information helps us analyze website usage patterns, improve user experience, and enhance the functionality of our site.
    • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to store and retrieve information. Cookies help us remember your preferences, improve website navigation, and analyze traffic. You can choose to disable cookies in your browser settings, although this may affect your browsing experience on our site.

3. How We Use Your Information

  • Service Provision: We use your personal information to understand your catering needs, communicate with you regarding order details, event planning, menu customization, and service delivery. This ensures that we can provide you with a tailored and seamless event catering experience.
  • Customer Support: Your information helps us respond to your inquiries, resolve issues, and provide assistance promptly and effectively.
  • Marketing and Promotion: With your prior consent, we may use your contact information to send you promotional emails, newsletters, or updates about our special offers, new menu items, upcoming events, and industry – related news. You can opt out of these communications at any time by clicking the unsubscribe link in the emails.
  • Analytics and Improvement: Non – personal information is used for statistical analysis to understand how our website is used, identify areas for improvement, and optimize our services, marketing strategies, and overall business operations.

4. Information Sharing

  • Service Partners: We may share your personal information with trusted third – party service providers who assist us in delivering our event catering services. This includes food suppliers, event venue staff, payment processors, and delivery partners. These partners are contractually obligated to protect your information and use it only for the purposes of providing the agreed – upon services.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a court order, subpoena, or government investigation. We may also share information to enforce our rights, protect our property, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, sale of all or part of our business, or other corporate restructuring, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or use, along with any choices you may have regarding your information.

5. Data Security

We implement a variety of technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for online transactions, firewalls, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

  • Access and Correction: You have the right to access, review, and request corrections to your personal information held by us. You can do this by contacting us at Kara1JayneOwen@outlook.com.
  • Data Portability: Upon request, we will provide you with a copy of your personal information in a commonly used, machine – readable format, where required by law.
  • Withdrawal of Consent: If you have given us consent to use your information for a specific purpose, you have the right to withdraw that consent at any time. Withdrawing consent may affect our ability to provide certain services to you.
  • Opt – Out of Marketing: You can unsubscribe from our marketing communications at any time by following the instructions provided in the emails or by contacting us directly.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will delete that information as soon as possible.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the new terms.
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